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Show me the money. Maybe not.

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Blog, Customer Service editor 10/16/14 Blog, Customer Service editor 10/16/14

Unconditional Money Back Guarantee. Or is it?

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Blog, Human Resources, Management, Sales, Small Business editor 9/12/14 Blog, Human Resources, Management, Sales, Small Business editor 9/12/14

What are your employees thinking about?

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Blog, Customer Service editor 9/5/14 Blog, Customer Service editor 9/5/14

At 30,000 feet

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Blog, Human Resources, Management editor 9/2/14 Blog, Human Resources, Management editor 9/2/14

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Blog, business management, Marketing, Sales editor 8/18/14 Blog, business management, Marketing, Sales editor 8/18/14

Confession of a (former) numbers addict

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Blog, Brand, Customer Service, Sales, Sales Management editor 8/6/14 Blog, Brand, Customer Service, Sales, Sales Management editor 8/6/14

Sprinklers and the art of branding.

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Excuse me Mr. Mayor but I'm pissed too.

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Blog, Brand, Customer Service editor 7/18/14 Blog, Brand, Customer Service editor 7/18/14

Employees must wash their hands before returning to work

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Blog, Brand, Customer Service, Management, Sales, Small Business editor 7/3/14 Blog, Brand, Customer Service, Management, Sales, Small Business editor 7/3/14

The big miss in the age of customer connectivity

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Advertising, Blog, Brand, Marketing editor 6/29/14 Advertising, Blog, Brand, Marketing editor 6/29/14

Brand-A-Holics

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Blog, Sales, Sales Reps editor 6/13/14 Blog, Sales, Sales Reps editor 6/13/14

Great insight: why salespeople succeed

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Blog, Brand, Marketing, Small Business, Web Marketing, SEO editor 5/27/14 Blog, Brand, Marketing, Small Business, Web Marketing, SEO editor 5/27/14

The unraveling of SEO as we know it (or don't)

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Blog, Marketing, social media editor 4/24/14 Blog, Marketing, social media editor 4/24/14

The fallacy of likes and comments and their impact

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Blog, Marketing, Sales editor 3/30/14 Blog, Marketing, Sales editor 3/30/14

Sales is dead. We're all marketers now.

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Blog, Customer Service, Marketing, Sales, Sales Management editor 2/11/14 Blog, Customer Service, Marketing, Sales, Sales Management editor 2/11/14

Would you trust someone you've never met?

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Blog, Sales, Sales Management, Sales Reps, Small Business editor 1/24/14 Blog, Sales, Sales Management, Sales Reps, Small Business editor 1/24/14

Chutzpah and the art of sales

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Blog, Management, Marketing, Pricing Strategy editor 1/22/14 Blog, Management, Marketing, Pricing Strategy editor 1/22/14

Free means free.

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Blog editor 12/24/13 Blog editor 12/24/13

The only New Year's resolution that matters

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Blog, Marketing, social media editor 12/17/13 Blog, Marketing, social media editor 12/17/13

Don't pick up it's a private caller

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